RETURN & EXCHANGE POLICY

Receiving products you love is most important to us!  We accept returns/exchanges up to 14 days from date of purchase.  Shipping costs on returns/exchanges are the buyer's responsibility, unless the return/exchange is due to defects in manufacturing or you received the incorrect item.  

 

Due to its nature, custom and sale items can not be returned or exchanged.  Returns will only be accepted on full priced items. 

To be eligible for a return/exchange, your item must be in the same condition that you received it (no smells of cigarettes, laundry detergent and/or pet hair) and we require a proof of purchase.

To process a return/exchange:

1)  Please email us at courtney@southerneclecticdesign.com with proof of purchase and pictures (if necessary) 


2)  Package securely and ship with a traceable carrier such as USPS, UPS or FedEx:  

Courtney Lythjohan
Attn: Returns
1426 Devonshire Dr.
Celina, TX 75009

3) We will contact you once return/exchange is received and accepted.  At that point we will ship your replacement or refund your funds to your original payment method.

© 2018 by Southern Eclectic.